Digital Platform Workers’ Rights

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A digital platform is defined as an online platform that allows workers to choose to accept or decline digital platform work. Uber is a familiar example of a digital platform operator.

The Digital Platform Workers’ Rights Act, 2022, and its associated regulations, came into force on July 1, 2025. The Act imposed new obligations on digital platform operators regarding the treatment and rights of workers performing digital platform work in Ontario, including:

  • Operator must retain records pertaining to all workers using an operator’s platform;
  • Operator must provide the workers with information relating to pay and work assignment in writing;
  • Operators must pay workers at least minimum wage, and provide them with clear recurring pay periods that must be established for the payout of all amounts, including tips;
  • Operators must provide workers with a written explanation if the workers’ access to the digital platform is removed;
  • Non-compliance may result in penalties, fines, and quasi-criminal liability; and
  • Affected businesses should ensure they are fully compliant with these standards.